AWS
June 29, 2026
Coeo-Incasso AWS Managed Service
Cloutive helped Coeo-Incasso modernise its debt-collection platform on AWS with a secure, scalable EKS environment. The solution delivers full observability across payment workflows, ensuring consistent performance and maintaining payment success rates above critical business thresholds. Cloutive designed and deployed a secure, multi-AZ Amazon EKS environment with observability integrated at every layer.
To help Coeo-Incasso with their request for help, Cloutive took care of:
Resilient EKS foundation: Deployed a multi-AZ Amazon EKS platform with built-in scaling to guarantee high availability and operational continuity.
Layered observability: Implemented end-to-end observability with Amazon CloudWatch, Container Insights, enabling proactive alerting, SLA tracking, and rapid root-cause analysis.
Automated governance: Applied IAM roles, AWS Systems Manager, and AWS WAF to enforce security and compliance baselines consistently across environments.
Optimised costs: Reduced infrastructure spend through workload rightsizing, Spot instance adoption, and automated scheduling for non-production environments.
Faster operations: Delivered Infrastructure-as-Code automation for upgrades, patching, and environment changes, ensuring zero-downtime deployments and repeatable operations.
Proactive monitoring: CloudWatch alarms automatically notify Coeo’s operations team whenever the payment success rate drops below 15%, allowing proactive investigation and fast resolution of processor or delivery issues.
With observability directly tied to payment-performance KPIs, Coeo now detects and resolves issues in real time, ensuring payment success rates consistently stay above 15%. The company operates with greater reliability, faster incident response, and a clear connection between infrastructure performance and revenue outcomes.
Coeo Incasso is an ambitious and fast-growing debt collection agency based in the Netherlands and Belgium, specializing in credit management and debt recovery services.
Coeo Incasso supports companies to take care of their debtor management and collecting unsettled invoices by means of a customer friendly collection process.
